One of the most important points you should consider when investing in business software is the quality of customer support available to you. Irrespective of how benefit oriented or feature rich the product is; it can be considered worth investing in only if backed up by efficient customer support and service.
If you encounter a technical issue or need help working your way around the software, a well rounded customer support structure can prevent your user experience from getting sour. A dissatisfied consumer will tell between 9 and 15 people about their experience (Source: White House Office of Consumer Affairs, Washington, DC). At Globodox, our support structure is designed in such a way that if you face an issue, you need not tell anyone but us. Some of the help channels we have put in place for you are…