If you are under the Upgrade+Support period then you can upgrade to version 6 for free. An upgrade setup for version 6 will be available early next week. We request customers who are using version 5 and are eligible to upgrade to version 6, to wait just a few more days for the upgrade setup. Please do not download the full setup and install it over your current installation.
To check if you are under the Upgrade+Support period, click the Application button (the big round button at the top left corner of the Main window) and select the About Globodox/About Sohodox option. The About dialog will be launched. Your Upgrade+support expiry date will be displayed at the top right corner of the About dialog.
Please note that due to the long weekend, we only be available on Monday.
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I really appreciate your tech support – it is very prompt and usually fixes my issues immediately. I also really like your product – it works well, is intuitive, has a good help file – well done. Thanks.
— , Canada