Whether or not you have a document management system in place for your small office, it helps to know what constitutes a ‘document’. This white paper does some groundwork for you by defining and explaining what a document is. This is a starting point for all discussions on document management. Once a document is clearly defined, it becomes easier for you to set expectations from your document management system. This white paper shows you what a document is and introduces you to the concept of Electronic Document Management.