FAQ for Users Using Version 4.x

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This topic is only intended for users upgrading from Globodox version 4.x or earlier


What is Globodox? What happened to doQuments?

doQuments is now renamed to Globodox

Can I upgrade from doQuments to Globodox?

Yes you can easily upgrade from doQuments to Globodox. All your existing doQuments DBs will be automatically migrated to the latest version of Globodox. This can be done using the DB upgrade utility. If you wish to convert your DBs, please contact us at [email protected].

Why does it look so different?

The Globodox user interface has been completely redesigned and is now similar to the familiar MS Outlook user interface.

Where have all the menus and toolbars gone?

The menus and toolbars have now been replaced with the Ribbon bar. This makes all important tools and features of Globodox very easily accessible.

I canít find the File menu

The File menu is not incorporated in any of the tabs of the ribbon bar. The File menu is replaced with a button called the Globodox button. You will find this button at the top-left corner of the main window. There are fewer options available from the Globodox button compared to the options available from File menu of version 4.x. Many of those options are either incorporated in the ribbon bar or are available from the Settings pane.

How do I create a new record?

We no longer use the term record. Records are now called Stacks. You can now have different types of records (i.e. with different fields) and each type of record is known as a Stack Type. You can create as many Stack Types as you want and as mentioned earlier each stack Type can have its own set of indexing fields. This means that you don't need to create different DB's to maintain different type of data or documents. They all can be stored in one DB.

For example:
You can create one Stack Type to maintain your employees' details and another for your customers' details. For more info see, Stack Types

What is Document Type?

Document Types are groups of indexing fields specific to a particular type of document.

For example:
A Check may need indexing fields such as Check Number and Check Date while an Agreement may need indexing fields such as Agreement Date and Agreement Party etc. You can create as many Document Types as you want.

Use Document Types when you need a more structured way of managing your documents as compared to using Folders and Tags.

Where is Security Manager? Where is Security DB?

To simplify deployment and configuration, we have incorporated the functionality of the Security Manager into Globodox itself. Also, there is no separate Security DB. All the security settings are stored in the Globodox Master DB called MainDB.gxdb. This DB contains the data as well as the security settings.

Where are User Manager and Connection Manager?

The User Manager and the Connection Manager are now available as Users and Connected Users node from the Settings pane.

What is Master DB?

Most reasons which required the creation of different DBs in earlier versions do not exist now. Though multiple DBs are still supported, we would highly recommend using a single DB to manage all your documents. We already ship with a DB called MainDB.gxdb ready for your use.

The MainDB.gxdb is also designated as the Master DB. This means that apart from your indexing data it also holds security information about Roles, Users and Groups. Any additional DBs you create can only hold indexing data and the Master DB will always be used for Security Data.

Where is Data Field Manager?

The Data Field Manager is available as the Fields tab while creating or modifying a Document Type or Stack Type. For more info see, Fields tab

I canít find the Advanced Query dialog?

The Advanced Query dialog has been replaced with the Advanced Search pane. This pane is available by clicking the double arrow button next to the Quick Search.

Where are System Folder, Temp Folder and Storage Folder?

The System Folder and the Temp Folder are no longer used in Globodox. The Storage Folder is now referred as the File Store.

Why does the MainDB open by default? Why doesnít the DB List show up when I start Globodox?

This is because the MainDB is set as the default DB, i.e. the DB which is opened by default when you start Globodox. You can change the default DB if you wish.

Where is Event Log Manager?

The Event Log Manager is now available as the Event Log node from the Settings pane.

Can I use my existing DB with Globodox?

Yes, you can use your existing DB's (version 4) with Globodox but only after they have been converted to the new format. The Globodox DB structure is VERY different from the version 4 structure. The DBs in Globodox have a .gxdb extension. Also, if you use MySQL based DBs, please note that Globodox only supports MySQL 5 or higher. Earlier versions of MySQL are no longer supported.

Where is the location.dqs/location.gxs file?

The location.dqs file is now referred to as the multi-user.gdx. The multi-user.gdx file is now stored in the ITAZ\Globodox folder created under the folder designated as the Common Application Data folder in your Windows installation.


For Windows Vista/Windows 2008/Windows 7, this will be the C:\ProgramData\ITAZ\Globodox folder.

For Windows 2000/XP/2003 this will be C:\Documents and Settings\All Users\Application Data\ITAZ\Globodox


Apart from the multi-user.gdx file, the config.ini file is also stored in this folder.

I can't find the Backup and Restore tool?

A built-in Backup and Restore tool is currently not available as it will be far more efficient to backup the DB using the backup tools provided by your database. Click on the following link for instructions for easily backing up and restoring your DB: Backup and Restore



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